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Dear Jeni

I would like to take this opportunity to thank you for the great service you and your staff provided to us. Any time someone makes a purchase from someone that they really do not personally know is a risk.

We can truly say that our decision to purchase our flooring from you was a good experience and if we need other flooring, we will return to your business.

I would also like to add my compliments to your more than capable installers, Jeff Madden and his son Robert. I had to leave my residence for a few hours and I had complete trust with Jeff and his son. We have pets that we consider part of the family and they looked after our pets in my absence. We appreciated Jeff's attitude and the way they cleaned up after themselves.

You may feel free to share this letter with anyone you choose and it is a true reflection of our experience with your business.

Yours truly,

Ron and Brenda Q.,